Privacy Policy maju888 – Our Commitment to Protecting Your Data

Maju888 understands that player trust is our most valuable asset. That trust cannot exist without a firm commitment to privacy protection. This document is our written promise to you – explaining exactly what we do with the information you provide and how we keep it secure at all times.

This Privacy Policy covers all your interactions with maju888, including visits to the website, use of the Android or iOS mobile app, the account registration process, deposits and withdrawals, and your communications with our support team.

We encourage you to read this document in full. If you have any questions after reading, the maju888 privacy team is available to assist you via live chat or our support email.

Maju888 only collects data that is strictly necessary to provide you with a safe and quality service. The following are the categories of data we collect:

We do not collect sensitive data such as medical information or religious beliefs. For underage users, we have mechanisms in place to detect and reject registrations — protecting younger individuals is a top priority.

The data we collect is used solely for the following purposes — nothing more:

• Account management: Creating and managing your maju888 account, including secure login and identity verification.
• Transaction processing: Processing your deposits and withdrawals safely and accurately using your chosen payment method.
• KYC compliance: Meeting Know Your Customer (KYC) obligations required to keep the platform free from fraud and money laundering.
• Platform security: Detecting and preventing fraud, unauthorised access, and suspicious activity that could compromise your account or our platform.
• Service improvement: Understanding how users interact with the platform to improve existing features and develop a better experience.
• Service communication: Sending important notifications related to your account, transactions, or policy changes that directly affect you.
• Customer support: Resolving your queries and complaints effectively using the context of your previous interactions with our team.

Maju888 does not share your personal data widely. In the limited situations described below, some data may be shared with selected third parties:

• Payment providers: Required transaction information is shared with payment service providers such as FPX processors, DuitNow, and e-wallets to complete your transactions.
• Technology providers: Technical infrastructure providers that help us run the platform — all bound by strict data confidentiality agreements.
• Legal requirements: When required by Malaysian law or a valid court order, maju888 may be obliged to disclose certain information to the relevant authorities.
• Fraud prevention: In cases of suspected serious fraud, limited information may be shared with recognised fraud prevention agencies to protect all platform users.

In all data sharing arrangements, maju888 ensures that the receiving party adheres to data protection standards equal to or higher than those we apply ourselves.

Maju888 continuously invests in security infrastructure to ensure your data is always protected. Key security measures we employ include:

• 256-bit SSL encryption for all data communication between the platform and your device.
• Next-generation firewall and intrusion detection system (IDS) that monitors traffic in real time.
• Role-based access control (RBAC) — only staff with a legitimate business need are permitted to access user data.
• Regular security audits conducted by internal teams and independent third parties.
• Tested incident response procedures to ensure a swift response in the event of any threat.
• Ongoing cybersecurity training for all staff who handle user data.

Maju888 uses cookies and similar tracking technologies to enhance the user experience on our platform. The following are the types of cookies we use:

• Essential cookies: Required for core platform functions such as maintaining your login session and processing transactions. These cookies cannot be disabled.
• Performance cookies: Helping us understand how users navigate the platform — which pages are most popular, where users encounter issues, and more. This data is collected in aggregate and without personal identification.
• Functional cookies: Allowing the platform to remember your preferences such as language, theme, and display settings for a more personalised experience.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the maju888 platform.

As a maju888 user, you have the following rights regarding your personal data:

Maju888 does not retain personal data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

• Active account data: Retained for the duration your account is active, plus the period required to fulfil legal obligations following account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian financial regulatory requirements.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Technical data (system logs): Typically deleted after 90 days, unless required for an ongoing security investigation.

When data is no longer needed, maju888 will delete it using secure deletion procedures that ensure it cannot be recovered.

Maju888 reserves the right to update this Privacy Policy from time to time in response to changes in our practices, legal requirements, or new platform features. Whenever a significant change is made, we will:

• Displaying clear notices on the maju888 website and app.
• Sending a notification to your registered email within a reasonable period before changes take effect.
• Updating the "Last Updated" date at the top of this page.

It is your responsibility to review this Privacy Policy periodically. Continued use of the maju888 platform after any changes take effect will be considered your acceptance of the latest version of this Privacy Policy.

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, there are several ways to reach us:

• Live Chat: The fastest way to reach us — responses are usually within 2 minutes via the maju888 app or website.
• Privacy Email: Send your detailed enquiry to our support email address listed at the bottom of this page.
• Help Centre: Visit the FAQ us for answers to frequently asked questions about privacy and account security.

We are committed to responding to all privacy-related enquiries within 3 business days, and for more complex cases, within 14 business days.

Effective Date: June 2026  |  maju888  |  maju888.onl